Privacy Policy STC88 – Our Commitment to Protecting Your Data

1Introduction & Scope of This Policy

This Privacy Policy is published by STC88 and applies to all users and members of the stc88.pro platform. We understand that entrusting personal information to any online platform requires a high degree of trust — and we do not take that trust lightly.

The purpose of this document is to clearly and transparently explain:

• What information we collect from you when you use the stc88 platform.
• Why we need the information and how it is used.
• Who may have access to your information under certain circumstances.
• Security measures we take to protect your information.
• The rights you hold regarding your personal data and how to exercise them.

2Types of Personal Data We Collect

STC88 collects various types of information depending on how you interact with the platform. Here is an overview of the data we may collect:

Registration & Identity Verification Data

When you register an STC88 account, we collect information required to verify your identity and comply with industry-standard KYC requirements:

• Full name as shown on official documents.
• An active Malaysia mobile phone number.
• A valid email address.
• Date of birth (for 18+ age verification).
• National identity card number (MyKad) or passport — collected during the KYC process.
• A photo or copy of your identification document if requested during further verification.

Financial & Transaction Data

To enable secure deposits and withdrawals, we need to store limited financial information:

• Account holder name and bank account number (for deposit and withdrawal processing).
• Deposit and withdrawal transaction history within the platform.
• Registered payment methods (bank name, e-wallet type).

Platform Usage & Activity Data

We also collect data related to how you use the platform for security and service improvement purposes:

• IP address and device information (device type, operating system, browser version).
• Login history including time, date, and approximate location.
• Gaming activity such as game types played and betting records.
• Interaction data with the platform, such as pages visited and time spent.

3Purpose of Your Personal Data Use

STC88 only uses your personal data for legitimate purposes necessary for platform operations. We do not use your data for unrelated purposes without your consent.

• Account management: Creating, maintaining, and ensuring the security of your stc88 account.
• Identity verification (KYC): Complying with industry-standard requirements for age and identity verification.
• Transaction processing: Processing deposits, withdrawals, and any financial transactions on the platform.
• Fraud prevention: Detecting and preventing fraudulent activity, system manipulation, or multi-account usage.
• Customer support: Enabling the stc88 support team to assist you with inquiries, disputes, or technical issues.
• Service communications: Sending important notifications related to your account, transactions, terms changes, and security information.
• Responsible gaming: Monitoring gameplay patterns to identify signs of problem gambling and offer appropriate assistance.
• Platform improvements: Analyzing usage data in aggregate and anonymized form to improve the user experience.

4Third-Party Data Sharing & Disclosure

STC88 does not sell, rent, or trade member personal data to any party for marketing purposes. However, in certain limited circumstances, we may need to share some data with third parties directly involved in service delivery:

Approved Service Providers

• Payment processors: The minimum data necessary to process your financial transactions.
• Identity verification service providers: For KYC processes that require identity document verification.
• Game providers: Basic account information required to access games through the stc88 platform.

All third parties we work with are bound by strict data protection agreements and are only permitted to use your data for the specific agreed purposes.

Legal Requirements

STC88 may disclose your personal data if required by law, court order, or direction from a lawful authority. In such cases, we will endeavour to notify you in advance where legally permitted.

5Data Storage & Security Measures

Your data security is a technical priority that we continuously invest in. The following are the key security measures stc88 employs:

• 256-bit SSL Encryption: All communications between your device and STC88 servers are encrypted using the latest TLS protocols.
• Secure password storage: Member passwords are never stored in plain text — they are processed through a one-way hash function that cannot be reversed.
• Tiered access control: Access to user data within STC88's internal systems is restricted based on staff roles, following the principle of least privilege.
• Continuous security monitoring: Our systems are automatically monitored to detect suspicious activity, intrusion attempts, and data anomalies.
• Regular security audits: Independent security assessments are conducted regularly to identify and address potential vulnerabilities.

Data Retention Period

STC88 retains your personal data for as long as your account is active and for the required period after account closure to meet compliance obligations, dispute resolution, and applicable legal requirements. Data that is no longer needed will be securely deleted or anonymised.

6Your Rights Regarding Personal Data

As an STC88 member, you have the following rights regarding your personal data stored in our systems. To exercise any of these rights, contact our support team via live chat or email:

• 👁️
  Right of Access You have the right to request a copy of the personal data STC88 holds about you. We will provide this information in a readable format.
• ✏️
  Right to Rectification If any data we hold is inaccurate or outdated, you have the right to request a correction. Contact stc88 support with the correct information.
• 🗑️
  Right to Erasure ("Right to be Forgotten") You may request that we delete your personal data under certain circumstances. Please note that we may need to retain certain data to comply with legal obligations.
• 🚫
  Right to Object to Processing You may object to the processing of your data for direct marketing purposes. Such objections will be actioned immediately.
• 📦
  Right to Data Portability You have the right to receive the data you have provided to us in a structured, commonly used format, so you can transfer it to another provider where applicable.
• ⏸️
  Right to Restrict Processing In certain circumstances, you may request that STC88 restrict the processing of your data, such as while you are verifying data accuracy or while a dispute is being resolved.

7Cookies, Pixels, & Tracking Technologies

The stc88 website and app use cookies and similar tracking technologies to enhance your experience and ensure the platform functions correctly.

Types of Cookies We Use

• Essential cookies: Required for core platform functions such as login session management. Without these cookies, the platform cannot function properly.
• Functional cookies: Saving your preferences such as display language and interface settings to make repeat visits easier.
• Analytics cookies: Collecting usage data in aggregate and anonymized form to help us understand how users interact with the platform and where improvements are needed.
• Security cookies: Helping detect suspicious activity and protecting your account from unauthorized access attempts.

You can control or delete cookies through your browser settings. However, disabling essential cookies may affect platform functionality. For instructions on managing cookies in your browser, refer to your browser's documentation.

8Children's Privacy & Age Restrictions

The stc88 platform is strictly prohibited from access by anyone under the age of 18. We do not knowingly collect personal data from children or minors below this age limit.

Age verification is carried out during registration and through our ongoing KYC process. If we determine that a registered user is under 18, the account will be terminated immediately and all collected data will be deleted.

9Changes to This Privacy Policy

STC88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data handling practices, evolving legal requirements, or service improvements.

When we make significant changes to this policy, we will:

• Updating the "Last Updated" date at the top of this page.
• Displaying a clear notice on the stc88 home page or sending in-platform notifications for a specified period.
• In cases of highly material changes, we may request re-confirmation of your consent via email or at your next login.

It is your responsibility to review this page periodically. Continued use of the STC88 platform after any changes are published will be considered your acceptance of the updated policy.

10Contact Us for Privacy Inquiries

If you have any questions, concerns, or wish to exercise your privacy rights as outlined in this document, our team is ready to assist.

You can reach us via:

• Live Chat: Available 24 hours a day, 7 days a week, directly from the STC88 platform.
• Email: Send your written enquiry to [email protected]. We aim to respond within 24–48 business hours.

When contacting us regarding privacy, please clearly state:

• Your full name and stc88 account username.
• Type of request (data access, correction, deletion, etc.).
• The specific data details relevant to your request.